Read what our staff have to say about working at Rossie…
Jamie Craig – Apprentice Chef
I started at Rossie as an Apprentice Chef in January 2018. Before coming to work at Rossie, I studied engineering, gaining my Highers in subjects surround this. I’ve changed my mind so many times when it comes to my career, although I’ve always had the desire to be a chef.I saw a vacancy for an Apprentice Chef at Rossie and went for it!Read More
A typical day is busy! There’s always something to do – preparing meals for our young people and staff, as well as lunches for VIP visitors, board meetings, training sessions, and visits from families or special events.
My career has accelerated since I started. I’ve been able to learn everything from scratch from prep to stock-take. I was concerned that I would have little time to learn basic skills, as I know how busy a kitchen can be. When I started I realised it was different here. Yes, we are busy all the time, but I was able to take the time learn the basics, which has helped me to be a year ahead of my study schedule! I can now confidently take calls, plan menus with my own ideas and make important decisions. A major achievement for me is being shortlisted for the SME National Business Awards for the ‘Apprentice of the Year’ category! I just can’t believe it. Another personal achievement for me is that I can now make soup. Before I started here, I couldn’t make a bowl of soup. Now I’ve realised there are a million different soups out there!
Before I came to Rossie, I was under the impression that Rossie was “the bad boy’s school”. Once I got here and learned that the young people who live here are here to receive care and a safe place to gain their education, I knew I wanted to do my very best to provide them and our staff and visitors with a good meal. Our staff and young people think with their stomachs after all!
We have become a very close team. Our working relationships are strong and if one of us is having a down day, we support each other and pick each other up by having a few laughs. Our manager, Mike, is also a great support and extremely approachable.
The most interesting thing about working at Rossie is that we have to cater for a variety of people. We use as much Rossie-grown fruit and vegetables as we can. Being a chef at Rossie is extremely rewarding, the young people always look forward to their meals. Their feedback is so valuable to me, knowing that I am making a difference to their day by providing good food.
If you are at the start of your career, I would definitely recommend applying to Rossie if another apprenticeship came up, it’s an ideal place to learn. Before I started, I didn’t cook at all, and now I’m nearly a qualified chef. I would also recommend Rossie to an experienced chef looking for a new challenge. Overall it’s a great place to start your career, finish your career, and anything in-between!
Mark Anderson – Training Officer/former Residential Care Worker
I’ve worked at Rossie for almost 9 years and worn a number of different hats during this time. I started as a Residential Care Worker, moved to a teaching position, and I am now a Training Officer.Read More
Every day is different at Rossie. One day I could be planning or delivering training to staff, the next I could be giving a tour of the facility to the newest student who is on placement. Part of my job is staff mentoring and training. I also organise any staff training. I love my job because I know what I do makes a difference. Staff are more skilled and knowledgeable, which has a knock-on effect in the young people. I coordinate the Rossie Compliments, Comments and Concerns system in the secure campus to ensure all our young people feel valued and listened too. I’m an SVQ Assessor which enables me to assess staff internally for their Scottish Vocational Qualifications. I have supported other projects such as developing an IT based log system for our Duty Managers to modernise our systems. Every day is different!
New roles bring new goals. I have found that my career goals change all the time. Any time I have reached a goal, another one isn’t far away. When I was working in the care role, I wanted to move on to an education role, for which Rossie provided my teacher training. I decided I was ready for a new challenge, which has brought me into my current role as the Training Officer, and I am undertaking training to be a Duty Manager. My next immediate goal is to gain the qualifications to become an Internal Verifier for SVQ’s. The possibilities are endless at Rossie!
I was passionate about Personal & Social Education and I managed to bring this into the curriculum. I helped develop this as a part of a team for the new Rossie Staff Mentoring Programme as we felt it was important to support new staff as much as possible, and felt valued from day one. Rossie are always open to new ideas and new innovations which has made this possible.
Rossie has always had a supportive environment and a team who collaborate and work together. There has been a prominent shift in the introduction of the Rossie Values to ensure we all feel valued in the workplace.
Every job needs the ‘fun’ element! We are always open to new ideas for staff to get together and have a laugh. We enjoy the odd five-aside football tournament although we still don’t speak about the last one (zero wins!). When we can, we involve the young people in fun days out – beach days, skiing, sporting events or going to the cinema to see the latest movie.
I spent 4 years as a Sessional Supervisor at Childline. This involved making quick decisions, problem solving and being sensitive, which has really helped me in my role at Rossie and something I really enjoyed. I am the Vice Chairman for Skilz Academy; sports based charity for young people in the local community. We deliver community projects including the first ever UV Sports Programme in Scotland which is sports in the dark with large UV lights to allow young people to ‘glow in the dark’. This has been really rewarding to see young people, who otherwise don’t engage in sports, participate and feeling less self conscious with it being ‘in the dark’. I am part of the board of trustees and really enjoy getting hands on with the running of the charity. I am also a Director of Choose Event Group which is an events company, mainly sports based, that organise sporting dinners and speaker events; mainly as fundraisers for local clubs. Alongside that I support Dundee FC (the big team in Dundee) and try to watch them as much as I can, I enjoy running and fitness and in-between all this spending time with my family and friends.
Lauren Forbes – Human Resources Advisor/former Sessional Care Worker
I started my care role in December 2016, and changed my role to a Human Resources Advisor in October 2017. I heard about a recruitment evening at Rossie on the radio in August 2016. I had no awareness of Rossie prior to this, and at that point I was seeking a volunteering opportunity and thought Rossie may lend to this.Read More
This led me to becoming a Sessional Care Worker – not a voluntary position but it was the type of work I was interesting in getting into. I worked almost every weekend and I really enjoyed it! It was a million miles away from my day job within Human Resources.
In time, a Human Resources Advisor post came up in Rossie, and I couldn’t let it pass. I knew Rossie was the type of organisation I wanted to join; you could tell the staff were invested in Rossie and believed in what they did. I wanted to be part of that. I applied for the job and was excited to accept the job offer. On a daily basis, my job involves dealing with people, whether it’s providing guidance or support, or working on a new policy – you don’t know what you could be doing that day. Legal compliance is a huge part of my job and comes up often – the journey to GDPR compliance is something I’ll always be involved in as a Human Resources Advisor, helping staff have confidence that their details are handled appropriately and safely.
To be successful in HR, it all starts with establishing positive working relationship with staff! The biggest career development within Rossie for me is the positive working relationships I have build cross-service, and finding my purpose within the organisation. I have been able to get to know staff through both of my roles at Rossie and people are aware that they can approach me for support, advice and guidance.
Commencement of the CIPD Intermediate Diploma in Human Resources Management is a huge achievement for me. Having been exposed to a different industry with a different demographic to my previous role, Rossie has broadened my skills and increased my confidence to study towards becoming fully CIPD qualified.
When I first arrived, I was shocked at the size, given Rossie is one of the largest employers in Angus. I instantly bought into what Rossie stood for and realised the importance of the work we do here. Our Rossie Values are the main driver of our culture, presenting a clear direction for how we treat and work with each other in and out the organisation. Since 2016, I’ve seen these values become more prominent; one example for me is the promotion of cross-service working which is invaluable within Rossie. I believe that all tasks are part of the bigger picture. Everyone at Rossie is involved in that bigger picture – young people, staff and stakeholders. If someone is thinking about applying for a job at Rossie, I would encourage them to go for it! I have developed both personally and professionally during my time here. It’s a place for someone who has a desire to grow as Rossie itself a growing organisation.
Karen Robbie – Management Support
I first started at Rossie as a Clerical Assistant in 2013, after applying for the advertised job. After a short time in the Clerical position, I had the opportunity to apply for a temporary maternity cover role of Office Manager, which over time led me to my current role as Team Manager.Read More
My career has therefore developed massively while at Rossie, and over a short space of time. My day is extremely busy! I administer a highly demanding recruitment and selection procedure, I manage a team of four Clerical Assistants, and I assist the Management Support Service Manager with a variety of Human Resource tasks. My days are hectic, busy and demanding, but always rewarding!
Due to previous job roles, I was aware of Rossie and its services to young people. I knew I wanted to be part of an organisation that was dedicated to helping vulnerable young people reach their full potential. Since I started 6 years ago, I have come to realise how hard-working and dedicated everyone is, especially staff who work tirelessly with the young people. The dedication and commitment of everyone here makes Rossie a rewarding place to work.
If I had any advice for someone thinking about applying to Rossie, I would say to go for it! If you’re hard-working and are looking for an interesting, varied and exciting job, Rossie is the place for you.
Who we help
I view my time in Secure as a rebirth. I was given the chance to let go of all my responsibilities from home and focus on myself. To have been given the opportunity to learn how to live my life again is very much appreciated
– Young Person
We support our young people through all aspects of their stay, while giving them hope for the future. Find out more if you’re a young person looking for more information.
Parents & Carers
We ensure parents and carers are involved in their child’s care plan as much as possible. Find out more if you’re a parent or carer looking for more information.